Microsoft Authenticator App

Please follow the instructions listed below if Office 2FA has been enabled for your Office365 environment and the end user recently purchased a new phone. By doing so, this allows the end user to configure the Microsoft Authenticator application (if this is their desired Office 2FA authentication method) for the new phone on their own.
1. Log into the Office365 Portal (
2. In the upper right hand corner, click on your initials and select My Account.
3. Click Security & Privacy.
4. Click Additional Security Verification.
5. Click Update your phone numbers used for account security.
6. Check the box for Authenticator App on the following screen and follow the instructions provided.


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